Asterisk 13.5 - extension monitoring / call pickup problems

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Asterisk 13.5 - extension monitoring / call pickup problems

Postby enit_mp » Wed Oct 28, 2015 8:27 am

Hi everybody,

I have some problems concerning call pickup with my snom370 phones.

First, there are no messages on the screen of a monitoring phone, when the monitored phone rings. I checked the SIP NOTIFY in the network traffic of the monitoring phone via Wireshark and noticed that there are some strange things...

SIP NOTIFY:

<local>
<identity display>
should be: monitored phone no.
is: monitorING phone no.

<target uri>
should be: monitorING phone no.
is: monitorING phone no.


<remote>
<identity display>
should be: calling phone no.
is: monitorING phone no.

<target uri>
should be: monitored phone no.
is: monitorING phone no.


------------------------------------------------------------------------------------------------------------------------------------------------

Second, callpickup by pressing key configured as „extension“ doesn't work


if „notifycid = yes“:

[Sep 21 11:17:37] NOTICE[26904][C-0000006b]: chan_sip.c:25403 handle_request_invite: Trying to pick up 11@area900
-- SIP/935911-000000c7 is ringing
[Sep 21 11:17:37] NOTICE[26904][C-0000006b]: chan_sip.c:25403 handle_request_invite: Trying to pick up 11@area900
== Using SIP RTP CoS mark 5
[Sep 21 11:17:37] NOTICE[26904][C-0000006b]: app_directed_pickup.c:367 pickup_exec: No target channel found for 11@area900.


if „notifycid = ignore_context“:

[Sep 21 11:15:40] NOTICE[26904][C-00000069]: chan_sip.c:25403 handle_request_invite: Trying to pick up 11@area900
[Sep 21 11:15:40] NOTICE[26904][C-00000069]: chan_sip.c:25403 handle_request_invite: Trying to pick up 11@area900
== Using SIP RTP CoS mark 5
[Sep 21 11:15:40] NOTICE[26904][C-00000069]: app_directed_pickup.c:367 pickup_exec: No target channel found for 11@PICKUPMARK.



I can pickup the calls by implementing a new extension in the dialplan using the "PickupChan()" function, but then I have to add "|chosen_extension_for_pickup" to the number in the function keys. This works, yes, but it would be much more pleasent just to use the button like it is meant to be used.


Has anybody heard about this problems and/or have a solution? I would really appreciate it.

Best Regards
enit_mp
Newsterisk
 
Posts: 7
Joined: Fri Oct 16, 2015 1:47 am

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