hardwares for inbound only call center with max 50 agents

Get help with installing, upgrading and running Asterisk.

Moderators: muppetmaster, Moderator, Support

hardwares for inbound only call center with max 50 agents

Postby naymyowin » Fri Jan 01, 2016 12:01 pm

Dear all

To minimize the total cost of setting up inbound only call center + CRM using only opensource free options, Kindly please recommend the hardware specs .

as far as I could think

1. server - no idea about any economy server which can support max 50 agents and E1 digium PCI-E card.

2. softphones, free zoiper softphone has no call transfer or forward feature. is it ok to work with zoiper for call center?

3. Client laptop spec? Core i3,5 or 7? Windows 7 ok?

4. what else?

regards
naymyowin
Newsterisk
 
Posts: 19
Joined: Tue Dec 07, 2010 1:22 am

Re: hardwares for inbound only call center with max 50 agents

Postby Tuhin Dhaka Traders » Tue Jan 05, 2016 3:01 am

1. Please Read Server hardware need for your asterisk Version. E1 = TE420, Digium
2. You can use X-Lite Free Soft Phone.
3. Any one, win 7.
Tuhin Dhaka Traders
Newsterisk
 
Posts: 1
Joined: Fri Apr 22, 2011 12:21 pm


Return to Asterisk Support

Who is online

Users browsing this forum: Google [Bot] and 1 guest