Good afternoon,
I am trying to pull the agent extension number which answered a call an place in a email. Is there a variable that I can use in order to pull the extension which answered a queue call.
Thank you
pguima
Moderators: muppetmaster, Moderator, Support
exten => s,n,Queue(support,tx,,${ANNOUNCE},${QUEUE_TIMEOUT},,,sub-queue-answered)
[sub-queue-answered]
exten => s,1,NoOp("Executing sub - queue call answered.")
same => n,Set(CDR(agentname)=${MEMBERNAME})
same => n(Return),Return()
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