Delay before picking up on a Queue

General discussions about Asterisk.

Moderators: Moderator, Support

Delay before picking up on a Queue

Postby blaze985 » Wed May 27, 2015 3:32 pm

Hi,

I need a small help on this topic:

We use queue for handling incomimg calls. And we need a scenario where callers are added to the queue where first X seconds call is not answerd(it just rings on the caller side), and then asterisk answers and plays the queue music(exp: please wait we are busy) while it finds the first free member who can process the inbound call. Till now i have manage to get answring right away, and also to have no answerig at all. Both works but I need the in between scenarion...
Is this posible to be done?


Thank you on any halp!

- Blaze
blaze985
Newsterisk
 
Posts: 7
Joined: Wed May 27, 2015 3:25 pm

Re: Delay before picking up on a Queue

Postby david55 » Thu May 28, 2015 3:47 pm

Impose the delays before calling queue()
david55
Moves Like Spencer
 
Posts: 12570
Joined: Fri Sep 26, 2008 5:03 am

Re: Delay before picking up on a Queue

Postby blaze985 » Thu Jul 02, 2015 12:44 pm

Hi David,

sorry for the very late reply, I was working on some other stuff.

Can you please give me some more explanation what do u mean by this?

Here is my actual queue setup:

[600]
announce-frequency=0
announce-holdtime=no
announce-position=no
autofill=yes
autopause=no
autopausebusy=no
autopausedelay=0
autopauseunavail=no
eventmemberstatus=no
eventwhencalled=no
joinempty=yes
leavewhenempty=no
maxlen=0
memberdelay=0
monitor-type=mixmonitor
music=default
penaltymemberslimit=0
periodic-announce-frequency=0
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
reportholdtime=yes
retry=0
ringinuse=yes
servicelevel=60
strategy=ringall
timeout=60
timeoutpriority=app
timeoutrestart=no
weight=0
wrapuptime=0
member=Local/501@from-queue/n,0,501
member=Local/502@from-queue/n,0,502
blaze985
Newsterisk
 
Posts: 7
Joined: Wed May 27, 2015 3:25 pm

Re: Delay before picking up on a Queue

Postby david55 » Fri Jul 03, 2015 1:56 am

In extensions.conf, not queues.conf.
david55
Moves Like Spencer
 
Posts: 12570
Joined: Fri Sep 26, 2008 5:03 am


Return to Asterisk General

Who is online

Users browsing this forum: No registered users and 1 guest