I need a CDR reporting software suggestion

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I need a CDR reporting software suggestion

Postby edlentz » Fri Jun 19, 2015 8:19 am

I am hoping to sell a system (Freepbx Distro) to a guy who has these requirements of a reporting system:

1. Must indicate when a call has rang longer than 20 seconds before it gets answered.
2. Need to show all calls that either are dropped or do not get answered.

A big requirement is that he does not want to use Call Queues. I know that puts a big wrench into the mix.

Can anyone make a suggestion on what I can use for him??

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