Asterisk Predictive Dialer

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Asterisk Predictive Dialer

Postby wilwil » Tue Jul 21, 2015 2:26 am

Hi everyone,

I searched the net for informations on building a dialer based on Asterisk: but unfortunately, only I get commercial softs and a lot of adddddddddddds. But, the most important for me is to build my own dialer, I want to discover the functionalities of my Asterisk, how to use AMI, AGI, call files...

So Can anyone help me on this? even by guiding me to the right road:
-- I'm using Asterisk 13.4: the only way that I tested is dialing using "Call files". Is there another new way to originate calls? or this is the best way ?
-- If this is the best/only way, Can anyone guide me to some good tutorial ?


Please I need some advices.
And thanks.
wilwil
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Re: Asterisk Predictive Dialer

Postby david55 » Tue Jul 21, 2015 2:44 pm

The well known open source one is on the first page of Google results. For requests for tuition, please use the Biz and Jobs forum.
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Re: Asterisk Predictive Dialer

Postby cerien.jean » Wed Jul 22, 2015 9:24 am

you can also use AMI to originate calls (asterisk management interface)
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Re: Asterisk Predictive Dialer

Postby wilwil » Thu Jul 23, 2015 1:22 am

Thanks for your answers,

Using AMI (or even call files): is there a limit for originating "simultaneous calls", I mean in the number of parallel calls ?

And which is the best ?
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Re: Asterisk Predictive Dialer

Postby cerien.jean » Thu Jul 23, 2015 7:49 am

there is no practical limit - it will depend on the cpu load (mostly, codec translation when required and recorded message delivery), but a fairly basic server (i3, 4gb ram) can handle easily 100 calls or more

ami gives more control over whats happening, call file is simpler
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Re: Asterisk Predictive Dialer

Postby wilwil » Fri Jul 24, 2015 4:04 am

Hi,
thanks for that. Now if I'm familiar with "php" coding, using AMI to originate calls still the best (not the AGI or something else might be)?
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Re: Asterisk Predictive Dialer

Postby wilwil » Wed Jul 29, 2015 9:30 am

Hi,
Now I started coding my php scripts. As you suggested, I did choose originating calls using AMI.
As I'm really a beginner I tested first of all making call with "originate" Action of AMI: It's really great and it gives so many details related to originated call.

But I want some help:
- how can I originate simultaneous calls ? because "originate " action can initiate one call and I must wait for it to finish to launch another one ? And if I use "async=true" option as suggested in some websites, I loose logs and call traces. So what you suggest ?

- And for tracing calls, I'm really lost: I can get the response of the "Originate "/ "Status" Action but I get a lot of data but not a specific adjectives/codes describing really the state of the call (ring/ringing/busy/failed ...) or even the causes of the failure when the call fails ???
So please can you guide me about this ?

And thanks .
wilwil
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