Queue with a breakout IVR menu issue

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Queue with a breakout IVR menu issue

Postby eman_shaaban » Tue Sep 22, 2015 9:17 am

Hi All;

I have a queue with a breakout IVR menu.
The IVR is there for those who do not wish to hold so they can instead leave a voicemail.

the IVR with one option
Option 1 --> Voicemail

This all works ok, but the problem is

When a user press any other number it repeat the announcement of the IVR.

Is there a way that make no respond to any other entry from the caller except 1.

I'm running AsteriskNOW 13
FreePBX 12.0.74

Posts: 7
Joined: Wed Sep 09, 2015 7:55 am

Re: Queue with a breakout IVR menu issue

Postby david55 » Fri Oct 02, 2015 3:47 pm

Please go to http//community.freepbx.org/ as your question relates to the FreePBX dialplan and GUI, not to Asterisk itself.
Moves Like Spencer
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