Voicemail not working after upgrade

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Voicemail not working after upgrade

Postby bowenp » Mon Nov 04, 2013 8:36 am

All, I just upgraded AsteriskNOW 3.0 64 bit over the weekend and now voicemail is not working. Unable to leave voicemail or check voicemail. From -vrrr

[2013-11-04 08:38:47] WARNING[27923][C-00000071]: ccss.c:1000 ast_set_cc_callback_macro: Usage of cc_callback_macro is deprecated. Please use cc_callback_sub instead.

[2013-11-04 08:39:07] WARNING[27924][C-00000072]: file.c:1017 ast_streamfile: Unable to open vm-password (format (ulaw)): No such file or directory

013-11-04 08:39:07] WARNING[27924][C-00000072]: file.c:1017 ast_streamfile: Unable to open vm-password (format (ulaw)): No such file or directory

[2013-11-04 08:40:01] WARNING[27926][C-00000074]: file.c:701 ast_openstream_full: File vm-theperson does not exist in any format

[2013-11-04 08:40:01] WARNING[27926][C-00000074]: file.c:701 ast_openstream_full: File vm-theperson does not exist in any format

[2013-11-04 08:40:01] WARNING[27926][C-00000074]: file.c:701 ast_openstream_full: File vm-theperson does not exist in any format

Any ideas?
bowenp
Newsterisk
 
Posts: 5
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Re: Voicemail not working after upgrade

Postby navaismo » Mon Nov 04, 2013 8:51 am

Download again the core sounds seems like all sounds are missing.
navaismo
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Re: Voicemail not working after upgrade

Postby bowenp » Mon Nov 04, 2013 9:23 am

We can make local calls but not long distance. When attempting long distance call the system just disconnects after you press the last digit of the number.
bowenp
Newsterisk
 
Posts: 5
Joined: Thu Jun 06, 2013 8:19 am

Re: Voicemail not working after upgrade

Postby bowenp » Mon Nov 04, 2013 9:46 am

I downloaded the asterisk-sound-core-en, gsm, and ulaw. Same results.
bowenp
Newsterisk
 
Posts: 5
Joined: Thu Jun 06, 2013 8:19 am

Re: Voicemail not working after upgrade

Postby navaismo » Mon Nov 04, 2013 10:49 am

You need to provide cli logs, and for the sounds asterisk must own and has permission to use it.
navaismo
Salt of the Asterisk
 
Posts: 1387
Joined: Mon Dec 07, 2009 1:30 pm
Location: Mexico City, Mexico


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