How to have any extension answer incoming call ?

[dd1313]

Hi Guys

I have all calls going to the reception extension,but if she is not at her desk,how can I have any other extension take the call please.Will this also apply to transferred calls,ie, if the call is
transferred but the user is not there.

I know this can be done groups,but I dont wan't all extensions to ring.

Thanks
Kimmy

[david55]

Groups are a FreePBX concept. If you are using FreePBX, you should use http://community.freepbx.org for peer support. For non-installation questions, when not using FreePBX, use the Asterisk Support forum.

Asterisk has a call pickup feature.