How to have any extension answer incoming call ?

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How to have any extension answer incoming call ?

Postby dd1313 » Sun Jul 12, 2015 4:37 pm

Hi Guys

I have all calls going to the reception extension,but if she is not at her desk,how can I have any other extension take the call please.Will this also apply to transferred calls,ie, if the call is
transferred but the user is not there.

I know this can be done groups,but I dont wan't all extensions to ring.

Thanks
Kimmy
dd1313
Newsterisk
 
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Re: How to have any extension answer incoming call ?

Postby david55 » Fri Jul 17, 2015 3:50 am

Groups are a FreePBX concept. If you are using FreePBX, you should use http://community.freepbx.org for peer support. For non-installation questions, when not using FreePBX, use the Asterisk Support forum.

Asterisk has a call pickup feature.
david55
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