No call recordings for direct dialed calls after upgrade

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No call recordings for direct dialed calls after upgrade

Postby varnav » Wed Aug 19, 2015 5:47 am

Hello! I did upgrade on 12 june, and now I've noticed that since then calls that are directly dialed from the IVR are no more recorded.
It's easy to see with query:

select * from cdr where date(calldate) > '2015-06-01' and dcontext = 'from-did-direct';

Recording is set to "Always" for the extensions.

userfield becumes empty after date of upgrade. How can I fix this? Thank you.
varnav
Newsterisk
 
Posts: 46
Joined: Tue Nov 15, 2011 3:59 pm

Re: No call recordings for direct dialed calls after upgrade

Postby varnav » Wed Aug 19, 2015 7:54 am

It helped to change advanced settings, call recording policy from caller to callee.
varnav
Newsterisk
 
Posts: 46
Joined: Tue Nov 15, 2011 3:59 pm


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