Calls cut out after 7 to 13 minutes

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Calls cut out after 7 to 13 minutes

Postby kkayace » Tue Jan 19, 2016 11:49 am

Call to or from the site are cutting out after 7 to 13 minutes.

I'm not sure what information would be needed to help me fix this issue but i am willing to provide what ever is needed.
i have attached a pcap from our provider Prodosec.
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Re: Calls cut out after 7 to 13 minutes

Postby david55 » Tue Jan 19, 2016 4:17 pm

The channel technology for a start. You need to turn up the channel driver debugging until you get a clear indication of which side is clearing and, at least if it is Asterisk, why.

A variable delay is strange, but the typical cause is a router's dynamic rule timing out. It could also be a session timers failure.
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