listen to the current conversation

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listen to the current conversation

Postby ramagates » Mon Jan 19, 2009 8:48 am

is it possible for the admin to listen to the ongoing call conversation between 2 people?

like the call center team leader listening to staffs conversation
ramagates
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Postby bkruse » Mon Jan 19, 2009 3:35 pm

bkruse
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call coaching

Postby ramagates » Tue Jan 20, 2009 5:20 am

whats the actual command. i want one extension to be the supervisior extension where he can listen to any call

where can i set it and whats the command
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