Simultaneous ACD announcements

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Simultaneous ACD announcements

Postby bobconnell » Tue Nov 06, 2012 4:28 pm

What is the theoretical limit of the number of callers that can hear an ACD recording at one time?
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Re: Simultaneous ACD announcements

Postby david55 » Wed Nov 07, 2012 7:11 am

There is no specific limit. The limit will be set by network bandwidth, maximum open files, CPU load etc. If it is the same message, it will be cached in RAM, so disk bandwidth should not be an issue, unless you are very tight on RAM.

Other factors will be whether on the fly transcoding is needed, and whether or not that is costly, and any licensed codecs used, in real time.
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