Auto-attendant

General discussions about AsteriskNOW.

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Auto-attendant

Postby cassiusclay » Wed Nov 14, 2012 5:06 am

Hi!

I need that the software auto-answers to incoming calls and plays a message such as "Our operators are busy at the moment. Please hold on". But my phone has to keep ringing, and the auto-attendant software has to stop when an operator takes the call.

Can I do this with AsteriskNOW?

Thank you very much.

CC
cassiusclay
Newsterisk
 
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Re: Auto-attendant

Postby constantinp » Fri Nov 16, 2012 10:02 am

Hi,

You should use the Answer() application and set a Music On Hold.

Regards,
Constantin
constantinp
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