/etc/init.d/asterisk restart ---unable

[slashlinux]

Hello,

I have problem with my asterisk (), when I want to restart the service ( asterisk) is giving me the next output:

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[root@root ~]# /etc/init.d/asterisk restart
Stopping safe_asterisk:                                    [  OK  ]
Shutting down asterisk:                                    [  OK  ]
Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
Starting asterisk: Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
                                                           [  OK  ]


And, when I am in CLI Mode and give the command "reload" it giving me:

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[9:57:34 AM EEST] ciocoiu petrisor: [2013-07-22 09:57:12] ERROR[4709]: netsock2.c:269 ast_sockaddr_resolve: getaddrinfo("root", "(null)", ...): Name or service not known
[2013-07-22 09:57:12] WARNING[4709]: acl.c:590 resolve_first: Unable to lookup 'root'

What should I do?


Thank you

[david55]

I'm not absolutely sure that the first one is an error.

For the second one, make sure that your host name resolves. "root" is a strange host name.

[david55]

If the first one is a real problem, you haven't provided enough information. In particularly, are you trying to run non-root, and what has been logged in /var/log/asterisk/*.log

[slashlinux]

Tell me please what information can I provide you :

The asterisk is :

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# rasterisk -rvvv
Asterisk 1.8.21.0, Copyright (C) 1999 - 2012 Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details.
=========================================================================
Connected to Asterisk 1.8.21.0 currently running on morbilling (pid = 2135)
Verbosity is at least 11
soft*CLI>


[david55]

The server has started successfully if asterisk -r is able to connect to it.

Generally, if you don't already know what the problem is, you will need to provide a lot of information.

[slashlinux]

ok, what do you meen by that?" lot of information, I am not expert on asterisk so that I posted here, because I have this problem.


Thank you @David

[david55]

Start with asterisk.conf and the the contents of /var/log/asterisk/messages.

However, until one finds positive evidence of the caues, one won't really know what to look for.

Also try and think what is unusual about your system.

However note that the fact that you could connect the CLI indicates a successful start up of the server, i.e. it is evidence of the absence of a problem.