Small Switchvox Paging Project

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Small Switchvox Paging Project

Postby lfitservices » Fri Apr 18, 2014 12:31 pm

In need of a competent Switchvox engineer with experience in using Event Triggers and therefore some programming may be required.

Currently the client has an overhead paging system integrated with their Switchvox system via a VOIP speaker as an extension. That works as needed but they would like an announcement to be played when someone dials into a select call queue automatically.

For example, a potential client calls in and selects ‘Sales’ from the main greeting. They are put in the Sales call queue and then each employee in the sales queue’s phone rings in a round robin fashion. While the round robin calls are happening an automated message needs to play over the paging system saying something such as “Sales Please Pickup 501” until the call is answered from the queue.

Must be based in the USA.
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