QueueMetrics 15.02 released today

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QueueMetrics 15.02 released today

Postby loway_ch » Thu Feb 26, 2015 2:24 am

Hi all,
We are pleased to announce the release of QueueMetrics call-center suite for Asterisk version 15.02

QueueMetrics 15.02 is a release centered around usability and changes that make the whole call-center monitoring and management experience richer. This new version fully supports Asterisk 13.1, as well as all older Asterisk versions.

Discover it now: http://manuals.loway.ch/QM_WhatsNew-chunked/ch11.html

The major improvements implemented are:
- A new HTML5 audio player
- Lost Calls natively in Icon
- WebRTC Softphone Caller-ID
- Direct Agent Log-in procedure
- User Definable Inner Webpage panel
- Full UTF-8 support
- New "Agent per hour" report

Also, as for previous updates we fixed major and minor bugs in order to improve the suite efficiency and smoothen the interaction.

Try it now at http://www.queuemetrics.com/
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