survey for asterisk

Commercial and business-oriented Asterisk discussion.

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survey for asterisk

Postby samuelrock » Fri Sep 11, 2015 6:46 pm

I am looking to set up a survey system for my local government.

I Have looked around for a add on to freepbx but got no joy, so I am assuming I will have to do this manually.


I would like to use a number list provided by the parish to call people. If the person agrees to take the survey I need to record their responses and tally them up for all the numbers contacted.

So lets say we are going to call 100 people with the IVR below.

Asterisk will pick up a line and dial numbers on the SuerveyDialout.list

_______________________________________________________________

This is a survey from you local community center. Please press 1 if you would like to take the survey.

We are looking to add a spray park behind one of the following community centers. Bayou vista, Berwick, Or Amelia. Please keep in mind your phone number may only vote once. Please listen carefully before making your choice.

If you would like the spray park installed in Bayou Vista Press 11
If you would like the spray park installed in Berwick Press 22
If you would like the spray park installed in Amelia press 33

Thank you for your vote. If you know any one else who would like to vote on this subject please tell them to call 985-300-xxxx. Please remember any given number will only be counted once for a vote.
_______________________________________________________________

once the survey is run i am looking for a output of..

100 callees processed
80 callees took the survey
50 callees vote for option 1
10 callees vote for option 2
20 calles vote for option 3

I would like to also break out the results by exchange numbers..

25 callees from 985-384-xxxx vote for option 1
25 callees from 985-395-xxxx vote for option 1
2 callees from 985-330-xxxx vote for option 2
8 callees from 985-330-xxxx vote for option 2
18 callees from 985-300-xxxx vote for option 3
2 callees form 985-518-xxxx vote for option 3


If the callee does not answer to take the survey I would like that number to be called again in 24 hours.


There is a few other things but this is enough to get the general idea..

I have never set up something like this in the custom dial plan, I am willing to pay some one for their time to put this together if need be..

Thanks
Samuel Rock
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Re: survey for asterisk

Postby david55 » Sun Sep 13, 2015 3:18 am

This should be on the Biz and Jobs forum.
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Re: survey for asterisk

Postby shodown » Sun Sep 27, 2015 7:50 pm

Hello Mr Rock.


We have experience doing this type of work. Let me know if you would like to consult with us to get this done.




tbattlehunt@originullnetworks.com
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Re: survey for asterisk

Postby loway_ch » Wed Sep 30, 2015 6:43 am

You can easily implement something like this using our WombatDialer; it will take care of dialing, retrying, gathering results and will send them to a server to be processed. Plus, if you should need it, it is able to dial based on agent status, e.g. to make sure that it is always possible to talk to a live operator.
You can run a free trial from http://wombatdialer.com
Loway - Call-center solutions - Home of QueueMetrics and WombatDialer
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Re: survey for asterisk

Postby omid_mohajerani » Thu Oct 01, 2015 1:38 am

you can implement it easily with AMI in asteirsk . you can save all statistics in mysql database and have panel for the result . Ive implemented the same solution before and I can give you a demo to check the functionality . Let me know if you are interested

omid dot mohajerani at gmail dot com
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