Fax sessions not being released

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Fax sessions not being released

Postby kjohnsoncda » Mon Nov 30, 2009 2:24 pm

I've purchased 3 concurrent fax licenses, and am getting notices that the sessions are not available, when indeed, there's nothing going in our out of the system.

Asterisk 1.6.10

Dahdi 2.2.0

Fax For Asterisk Components:
Applications: 1.6.1_1.0.14
Digium Fax T.38 Driver: 1.6.1_1.0.11 (optimized for i686_32)
Digium Fax G.711 Driver: 1.6.1_1.0.11 (optimized for i686_32)

tbelt*CLI> fax show sessions
tbelt*CLI>
Current Fax Sessions:

Channel FaxID Type Operation State File

0 fax sessions

tbelt*CLI>


tbelt*CLI> fax show stats
tbelt*CLI>
Fax Statistics:
---------------

Current Sessions : 3
Transmit Attempts : 5
Receive Attempts : 9
Completed Faxes : 12
Failed Faxes : 12

module reload res_fax_digium.so does not free up the sessions - restarting asterisk does clear up the sessions.
kjohnsoncda
Newsterisk
 
Posts: 3
Joined: Mon Nov 30, 2009 1:42 pm

Re: Fax sessions not being released

Postby kjohnsoncda » Mon Nov 30, 2009 2:51 pm

errors in full log:
Code: Select all
[Nov 30 12:42:36] VERBOSE[25709] pbx.c:        > Channel DAHDI/1-1 was answered.
[Nov 30 12:42:36] VERBOSE[25709] pbx.c:        > Launching SendFAX(/tmp/email2fax/1259612766-564525920/combined.tif) on DAHDI/1-1
[Nov 30 12:42:36] VERBOSE[25709] res_fax.c:     -- Channel 'DAHDI/1-1' sending fax '/tmp/email2fax/1259612766-564525920/combined.tif'
[Nov 30 12:42:36] ERROR[25709] res_fax_digium.c: fax handle: 1 failed to queue document '/tmp/email2fax/1259612766-564525920/combined.tif'
[Nov 30 12:42:36] ERROR[25709] res_fax.c: channel 'DAHDI/1-1' fax session '1' failure, reason: 'failed to start fax session'
[Nov 30 12:42:36] VERBOSE[25709] chan_dahdi.c:     -- Hungup 'DAHDI/1-1'
[Nov 30 12:42:36] NOTICE[25709] pbx_spool.c: Call completed to DAHDI/g0/97692366


This leaves a session counter at 1 and doesn't free up the session.


Tiffinfo on the tiff file:
Code: Select all
[tbelt.excalibur.local 1259612766-564525920]# tiffinfo combined.tif
TIFF Directory at offset 0x8 (8)
  Subfile Type: multi-page document (2 = 0x2)
  Image Width: 1056 Image Length: 816
  Resolution: 96, 96 pixels/inch
  Bits/Sample: 1
  Compression Scheme: CCITT Group 3
  Photometric Interpretation: min-is-white
  FillOrder: msb-to-lsb
  Orientation: row 0 top, col 0 lhs
  Samples/Pixel: 1
  Rows/Strip: 816
  Planar Configuration: single image plane
  Page Number: 0-0
  Software: GPL Ghostscript 8.63
  DateTime: 2009:11:30 12:26:06
  Group 3 Options: EOL padding (4 = 0x4)
TIFF Directory at offset 0x3828 (14376)
  Subfile Type: multi-page document (2 = 0x2)
  Image Width: 816 Image Length: 1056
  Resolution: 96, 96 pixels/inch
  Bits/Sample: 1
  Compression Scheme: CCITT Group 3
  Photometric Interpretation: min-is-white
  FillOrder: msb-to-lsb
  Orientation: row 0 top, col 0 lhs
  Samples/Pixel: 1
  Rows/Strip: 1056
  Planar Configuration: single image plane
  Page Number: 1-0
  Software: GPL Ghostscript 8.63
  DateTime: 2009:11:30 12:26:06
  Group 3 Options: EOL padding (4 = 0x4)
kjohnsoncda
Newsterisk
 
Posts: 3
Joined: Mon Nov 30, 2009 1:42 pm


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