Page 1 of 1

Send and receive the fax in the same server.

PostPosted: Fri Sep 06, 2013 9:13 am
by eng285
I have a asterisk 1.8 set up for multi-tenants. Fax works fine when
1) Outbound fax from asterisk to fax machine
2) Inbound fax from fax machine to asterisk

Whenever I sent the fax from asterisk to asterisk in the same server, it failed. I do get the confirmation email that I sent out the fax successfully, but I don't received the efax. This happens when sending fax in the same tenant and different tenants as well.

Here is the some information from my asterisk and fax

Code: Select all
fsdev*CLI> core show version
Asterisk SVN-branch-1.8-r387421 built by root @ fsdev on a i686 running Linux on 2013-05-06 14:36:50 UTC


fsdev*CLI> fax show settings
FAX For Asterisk Settings:
   ECM: Enabled
   Status Events: Off
   Minimum Bit Rate: 2400
   Maximum Bit Rate: 14400
   Modem Modulations Allowed: V17,V27,V29


FAX Technology Modules:

Spandsp (Spandsp FAX Driver) Settings:
DIGIUM (Digium FAX Driver) Settings:
   Maximum T.38 Packet Delay: 800
   T.38 Session Packet Capture: Off
   G.711 Session Audio Capture: Off


fsdev*CLI> fax show licenses
Fax Licensing Information
==============================
Free fax licenses: 1
Total licensed ports: 2




We have been suggested to add a T1 card for the timing. But it does not seem to help solve the problem.

Any clues?

Re: Send and receive the fax in the same server.

PostPosted: Thu Sep 19, 2013 7:24 am
by mafketel
Does that have something to do with only one free fax license?
I can imagine you need 2 free licenses to send and receive at the same time.

Re: Send and receive the fax in the same server.

PostPosted: Fri Sep 20, 2013 7:01 am
by eng285
mafketel wrote:Does that have something to do with only one free fax license?
I can imagine you need 2 free licenses to send and receive at the same time.


I don't think that it is the issue related to license. We have 1 free license and 1 paid license in this test server.

Re: Send and receive the fax in the same server.

PostPosted: Fri Jan 24, 2014 3:35 am
by boby123
Does anyone know how to do this?

I already tried to change the ghostscript command, which generated the tiff file, but that did not seem to do the trick:
gs -q -r400x400 -dNOPAUSE -dBATCH -sDEVICE=tiffg4 -sPAPERSIZE=letter -sOutputFile=fax.tif input.pdf

Re: Send and receive the fax in the same server.

PostPosted: Wed Jan 29, 2014 2:54 am
by meightee
Do you know what fails..?

As you say that you get a fax sent confirmation, is there an email problem, or a fax problem?

What information can you get when enabling the fax debug...

Maybe a bit more information can help to help you.

Regards.