Digium Add-ons 2.11.03 Breaks Fax?

Community-based Support for users of Free Fax For Asterisk

Digium Add-ons 2.11.03 Breaks Fax?

Postby levimill » Thu Sep 19, 2013 9:49 am

I was recently notified that we are no longer receiving faxes. The call comes through, and the fax machine indicates 'receiving', but the call is dropped part way through. This happens 100% of the time.

We use a SIP trunk into our Asterisk PBX (AsteriskNOW 3.0 v11.5.1), and the analog fax machine is connected to the PBX via a Linksys SPA8000 SIP ATA.

Faxes previously worked fine, and I suspect the issue is due to the recent upgrade of the Digium Add-ons module for FreePBX. Has anyone else experienced these issues?

*update - we're using Free Fax for Asterisk
levimill
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Re: Digium Add-ons 2.11.03 Breaks Fax?

Postby malcolmd » Thu Sep 19, 2013 11:48 am

The addons module only handles registration of keys, the "install" link is, probably, not functioning at all.

Was anything else upgraded?

Cheers
Malcolm Davenport
Digium, Inc. | Senior Product Manager
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Re: Digium Add-ons 2.11.03 Breaks Fax?

Postby levimill » Fri Sep 20, 2013 2:47 pm

Turns out it was my own fault... I was testing T38 a few days ago and neglected to disable it when I was finished. Once I disabled T38, all was good again. :oops:
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