Creating IVR within Voicemail Greeting

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Creating IVR within Voicemail Greeting

Postby kerryann » Wed Dec 16, 2015 1:27 pm

I would like to create an IVR option at the beginning of a voicemail greeting that would give callers the ability to press either "0" to be routed to a receptionist or "1" to continue to leave a voicemail for the intended recipient. I am looking for information to complete this task. Also, I need to be able to implement this throughout the company for the exception of one (1) department. Any assistance is greatly appreciated. Thank you.
kerryann
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