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Received Date incorrect in Visual Voicemail

PostPosted: Wed Nov 06, 2013 8:51 am
by hcdsupport
Hello,

We recently deployed and Asterisk 1.8.15-cert2 server with DPMA 1.6 and Digium D50 phones.

The phones are all running the latest firmware, 1_4_0_0_57389.

Everything works with the Visual Voicemail except the "Received Date" field that shows during playback.

It always shows a static date and time of "4/30/20 10:58am" for all voicemails.

When the phone is not in use the date/time that shows on the display is correct. Also the date/time on the Asterisk server is correct.

So it looks like the Visual Voicemail app is not able to read the received date of the voicemails so it falls back to the date/time above.

Does any one have suggestions to fix this? I noticed there is now a version 1.7 of the DPMA just released a month ago. However, the list of changes/fixes does not mention anything about the visual voicemail app.

Thanks,
Kevin

Re: Received Date incorrect in Visual Voicemail

PostPosted: Wed Nov 06, 2013 10:37 am
by malcolmd
Howdy,

The voicemail application has changed slightly in the 1.4 firmware version, and DPMA 1.7 includes the necessary changes such that the timestamp problem should be addressed.

Our apologies that wasn't included in the UPGRADE notes.

Give it a shot and let me know if DPMA 1.7 addresses the issue for you.

Cheers.

Re: Received Date incorrect in Visual Voicemail

PostPosted: Wed Jan 08, 2014 1:50 pm
by calvinallred
I am seeing this issue with the 1_4_0_0_57389 firmware and version 1.8.11_1.4.0 of DPMA. It is not a huge issue, but if there is a fix for it I would appreciate the feedback.

Re: Received Date incorrect in Visual Voicemail

PostPosted: Thu Jan 09, 2014 10:48 am
by malcolmd
Howdy,

Try a newer version of DPMA. You report version 1.4. Move up to 1.7

Cheers

Re: Received Date incorrect in Visual Voicemail

PostPosted: Fri Sep 05, 2014 6:02 pm
by schester
Still seeing this with version 2.11.1.0.

Re: Received Date incorrect in Visual Voicemail

PostPosted: Sat Sep 06, 2014 7:39 am
by malcolmd
That's not a DPMA version. That's a Digium Phones Addon for FreePBX version. Check your DPMA version.

Re: Received Date incorrect in Visual Voicemail

PostPosted: Thu Sep 25, 2014 9:22 am
by ewaldmire
Just want to confirm was seeing this issue using DPMA version 1.6.0 and phone firmware 1.4.2.0

Upgraded DPMA to 2.0 from

http://downloads.digium.com/pub/telepho ... .0/x86-64/

Solved the issue for our D40/D70 phones. Thanks!

Re: Received Date incorrect in Visual Voicemail

PostPosted: Thu Sep 25, 2014 9:29 am
by malcolmd
Yay :)