about ‘fax show stats’

[luis12]

followed all the instructions from README
but when i tried *CLI> fax show stats i got No such command ‘fax show stats’

and in this forum , I got the message that should load two molules:
res_fax.so and res_fax_digium.so

but when I try these command:
module load res_fax.so
module load res_fax_digium.so

the CLI show these message:
[May 7 18:51:28] WARNING[4149]: loader.c:359 load_dynamic_module: Error loading module 'res_fax.so': /usr/lib/asterisk/modules/res_fax.so: undefined symbol: ao2_lock
[May 7 18:51:28] WARNING[4149]: loader.c:653 load_resource: Module 'res_fax.so' could not be loaded.
asterisk*CLI>

and

[May 7 18:51:43] WARNING[4149]: loader.c:359 load_dynamic_module: Error loading module 'res_fax_digium.so': /usr/lib/asterisk/modules/res_fax_digium.so: undefined symbol: ao2_lock
[May 7 18:51:43] WARNING[4149]: loader.c:653 load_resource: Module 'res_fax_digium.so' could not be loaded.
asterisk*CLI>



now I don't know how to do
please help me
so thanks

[malcolmd]

Howdy,

What version of Asterisk are you using?
What type of Linux environment (32-bit or 64-bit)?
What type of CPU do you have?
When did you download res_fax and res_fax_digium?
Which res_fax and res_fax_digium version / CPU files did you download?

Cheers.

[luis12]

1.the asterisk version is 1.4.24.1
2.my linux is Ubuntu 8.10 /32-bit
3.the message of CPU is
CPU0: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz stepping 0d
CPU1: Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz stepping 0d

4.yestertady, I download res_fax and res_fax_digium from the follow URL:

http://downloads.digium.com/pub/telepho ... _32.tar.gz

http://downloads.digium.com/pub/telepho ... _32.tar.gz


thank you for your reply

[malcolmd]

Howdy,

Did you compile that version of Asterisk yourself, or is it someone else's compiled version?

I just, 10 minutes ago, downloaded Asterisk 1.4.21 from:

http://downloads.asterisk.org/pub/telep ... 4.1.tar.gz

res_fax from:

http://downloads.digium.com/pub/telepho ... _32.tar.gz

and res_fax_digium from:

http://downloads.digium.com/pub/telepho ... _32.tar.gz

Note that I'm doing this on a Linux machine loaded with Fedora Core 9 running in 32-bit on an AMD K7 processor. In this case, I have no issues.

I think something is wrong with your Asterisk build.

[luis12]

may be,
but i don't know what's wrong from

can you tell me
the steps that you install the asterisk

so thanks for your reply

[malcolmd]

Howdy,

For Asterisk:

tar -zxvf asterisk-1.4.24.1.tar.gz
cd asterisk-1.4.21.1
./configure
make; make install

Cheers.

[luis12]

thanys for your reply

the command you show are same to mine

so bizarrerie

[malcolmd]

Hello,

After rebuilding Asterisk, you show the same results as before?

An error loading the res_fax.so module?

[luis12]

yes
still the same

[malcolmd]

Howdy,

That's terribly odd. Do you experience this issue on any other distributions?

[ric9887]

I too am getting this error when trying to load the res_fax.so module.

Has anyone found a cure for this problem ?

Regards
Rich