[Help - Looking for info on setting up ACD's]

Commercial and business-oriented Asterisk discussion.

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[Help - Looking for info on setting up ACD's]

Postby isdchatterbox » Tue Jul 07, 2015 11:07 am

My company is looking into having a Internet based/hosted Asterisk server that we would be using to setup multiple ACD's for multiple company Agents. I.e. Company 1, 2 and 3 each have 2 agents and we would have a Que for each company that the agents from some of the other companies would be able to answer calls for if they were not having a busy QUE. Right now we are just looking for some help on if this is doable in Asterisk, AsteriskNow. Or if we would need to seek other avenues to do this. Any help would be appreciated.
Ben
isdchatterbox
Newsterisk
 
Posts: 1
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Re: [Help - Looking for info on setting up ACD's]

Postby mbmannubisht » Thu Jul 09, 2015 5:48 am

Surely,

Please share your complete details with us.
Please assigned me your developer so that i can develop this application for your company.
Please contact my on this email id mbmannubisht@gmail.com
mbmannubisht
Oldsterisk
 
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Location: India

Re: [Help - Looking for info on setting up ACD's]

Postby surtek » Sat Jul 11, 2015 5:39 am

Hello,

Our company is working on big asterisk projects. If you send us the details we can help you. Our mail address is info@meridya.com.

Thank you.
surtek
Newsterisk
 
Posts: 9
Joined: Fri Oct 31, 2014 5:53 am

Re: [Help - Looking for info on setting up ACD's]

Postby voiplinux » Sat Jul 11, 2015 11:51 am

Hi isdchatterbox,

I am creating asterisk configuration, as well as Queue manager with administration GUI and reporting tools.
I have a production call-centers with queue management is running currently.

you can read more anout it from my portfolio page: http://a4business.com/?p=237

george at a4business.com
skype app4business

regards, George
voiplinux
Newsterisk
 
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