New to asterisk

[bhughesiii]

Greetings support team! I have successfully installed AsteriskNOW and configured a SIP user in sip.conf. I have the extension setup in extensions.conf and I have a user created for that extension in users.conf that I created through the GUI. The issue I am having is when I dial into the asterisk server and type in the extension it keeps telling me that the user is unavailable and sends me to voicemail. Can anyone help me please??

[thetester]

You may need to post the sip user and extension configurations for us.

[angler]

Doesn't sound like your phone is registered to Asterisk.

[bhughesiii]

The phone is registered to asterisk. Do I need to have all 4 accounts on the phone setup? I can post my config files if they would help.

[thetester]

You shouldn't need to have all acounts registered. I have a GXP-2000 with only one account registered and it works.

[bhughesiii]

That is what I am using, I used the tutorial at asteriskguru to set it up and everything but for some reason when I call in and type in the extension number it automatically says that the user at extension humber XXXX is not available.

[bhughesiii]

I am finding that if I hard code the phone IP address into the users.conf file instead of listing as dynamic, then I can call in and get the phone to ring. Now I have found another issue. I cannot dial out, I get a 404 not found error.